Iberia introduces a new service called «Gastrobar At Your Seat,» which offers passengers the possibility of ordering food and drinks from their mobile devices without needing to leave their seats. According to the company, this initiative aims to enhance the customer experience on short- and medium-haul flights.
To access the service, passengers scan a QR code located on the back of the seat, which directs them to Iberia’s WiFi portal and subsequently to the Gastrobar menu. The order information is sent to the cabin crew, who prepare and deliver the items directly to the customer’s seat. Payment is made at the time of delivery.
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Gastronomic Offer Update
Starting December 1, Iberia updates the Gastrobar menu with new products. Among the additions is the return of the classic ham and cheese sandwich and a revamped version of the Croque Monsieur, made with brioche bread, serrano ham, and truffle béchamel. Other options include Spanish omelette, available hot or cold, and the «Adventurer’s Box» for kids, featuring applesauce, a Kinder egg, and snacks like cheese crackers and potato chips.
In the beverages section, new options such as Starbucks hot chocolate, Red Bull Zero, lemon Fuze Tea, and berry-flavored Kombucha are added. The wine menu includes a new premium brand, Ramón Bilbao.
The airline also introduces a Pre-order menu featuring novelties such as creamy rice in a reusable paella pan, sweet potato with pesto sauce, and orange-braised beef cheeks. For dessert, a raspberry tart is included.
Service Scope
According to Iberia, the «Gastrobar At Your Seat» service is available on all short- and medium-haul flights. The company highlights that this initiative aims to provide a more comfortable and personalized experience while expanding the variety of culinary options for its customers.
