LATAM is the first company in Colombia to resume in-flight service

Gastón Sena

LATAM Airlines in Colombia resumed in-flight service on domestic flights, offering again free of charge to all passengers sweet or savory food and beverage options (water, coffee, juices and soft drinks). This resumption is possible after the government lifted restrictions on in-flight service, suspended on domestic flights due to the Covid-19 pandemic.

«We are focused on continuing to enhance the experience we offer our passengers on board. That is why, since August, in-flight meal service has been available to all our passengers domestically, on all LATAM flights. With this attribute, we continue to strengthen the service proposal that we offer our customers on a daily basis to make their flight a memorable experience,» said Camilo Prieto, Commercial Manager of LATAM Airlines Colombia.

The gastronomic alternatives vary according to the flight schedule (morning, afternoon and evening), class (Premium Economy or Economy) and routes.

Thus, passengers in Premium Economy class, on corporate routes such as Bogotá – Medellín – Bogotá or Bogotá – Cali – Bogotá, since June, enjoy a robust gastronomic offer consisting of sandwiches, muffins, potato packets, packets of nibs, nuts and cereal bars, along with their beverages.

On the other hand, Economy customers will be able to opt for alternatives such as chips, nibs or cereal bars, accompanied by the beverage of their choice (water, coffee, juices and soft drinks).

It is important to remember that, despite the resumption of this service, the use of face masks during the flight is still mandatory as a protective measure and their removal is only allowed in cases of food or hydration.

See also: LATAM Brazil resumes in-flight service on its flights

LATAM Colombia destination network

According to data obtained through Aerocivil, the company transported 4,175,076 passengers in the domestic market during the first half of 2022, representing a 76% growth compared to the same period of 2019, when they transported 2,372,092 travelers in the same period.

Currently, by passenger movement it is the second most important company in the country and the best in the LATAM Group with a growth of 9% per month.

The company operates the following routes:

  • From Bogota (BOG) to: Armenia (AXM), Barranquilla (BAQ), Bucaramanga (BGA), Cali (CLO), Cartagena (CTG), Cúcuta (CUC), Leticia (LET), Medellín/Rionegro (MDE), Monteria (MTR), Neiva (NVA), Pasto (PSO), Pereira (PEI), San Andrés (ADZ), Santa Marta (SMR), Yopal (EYP) and Valledupar (VUP).
  • From Medellín/Rionegro (MDE) to: Barranquilla (BAQ), Bucaramanga (BGA), Cali (CLO), Cartagena (CTG), Cúcuta (CUC), Montería (MTR), Pereira (PEI), Santa Marta (SMR) and San Andrés (ADZ).
  • From Cali (CLO) to: Barranquilla (BAQ), Cartagena (CTG), Montería (MTR), Pasto (PSO), San Andrés (ADZ) and Santa Marta (SMR).
  • From Cartagena (CTG) to: San Andres (ADZ).

See also: LATAM reduces its losses and maintains its recovery during the second quarter.

«Recycle your trip»: sorting and proper disposal of waste.

The implementation of the in-flight service on the 33 domestic routes operated by LATAM Airlines nationwide will increase the monthly tons of waste generated by the operation.

Faced with this problem and in line with the Group’s sustainability strategy, which aims to eliminate single-use plastic by 2023 and to be a zero waste to landfill Group by 2027, the airline implemented the «Recycle your flight» initiative, which aims to ensure the classification of waste on the ground for its use or proper disposal.

In this way, through an exhaustive review of the waste classification and disposal processes in each of the airports where the airline operates, it is guaranteed that all waste generated is managed correctly in each of the cities where it is landed.

And in those cases where the terminal does not have a management system, the waste is being shipped again in the cargo compartment to be disposed of in Bogota, upon arrival at El Dorado Airport, where 65% of the waste is currently used and 100% is managed.

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